FREQUENTLY ASKED QUESTIONS

Subscribers may renew online through the 2026–2027 Season Renewal Form:

Renew Your Subscription

For assistance, please email tickets@operacarolina.org or call 704.332.7177.

As a small team assisting many subscribers during the renewal period, we may not be able to answer every call immediately. Please leave a detailed voicemail with your name and telephone number, and a member of our team will return your call.

The exclusive renewal period for current Opera Carolina subscribers ends on September 4, 2026.

Renewing during this period lets returning subscribers keep their subscriber benefits and priority seating.

Yes. The September 4, 2026 renewal deadline is the final opportunity for returning subscribers to retain their current seats and seating priority.

After the renewal period closes, all unrenewed seats will be released into the available inventory for new subscribers and will no longer be held for the previous subscriber.

You may still purchase a subscription after the renewal deadline; however, your previous seats cannot be guaranteed. Seating will be assigned based on availability at the time of purchase.

VIP Gala Pass — $2,250 per seat
Includes the Full Season plus admission to the Bella Notte Gala.

VIP Pass — $1,275 per seat

Premium Pass — $875 per seat

Patron Pass — $525 per seat

The Bella Notte Gala is included only with the VIP Gala Pass.

Yes. Our Create Your Own Season — Pick 3 package allows subscribers to select three eligible performances from the 2026–2027 season.

VIP — $625 per seat
Premium — $475 per seat
Patron — $325 per seat

Yes. Applicable subscription, facility, and tax charges are added to subscription purchases.

Your final total will be based on your selected package, number of seats, and applicable fees.

Yes. Returning subscribers retain their seating priority.

For performances at the Belk Theater, returning subscribers will retain their existing seats whenever applicable.

Because Opera Carolina’s 2026–2027 season takes place across multiple venues, the exact seat number cannot remain the same for every performance. Your subscription seating level and priority will be honored, with comparable seating assigned at each venue.

Yes. Pick 3 subscribers retain their subscriber seating priority for the three performances selected as part of their package.

For performances at the Belk Theater, returning subscribers will retain their existing seats whenever applicable. At other venues, comparable seating will be assigned within your selected seating level.

Specific seating is subject to venue configuration and availability.

Depending on your subscription level and the venue, seating may be assigned in the following areas:

• Orchestra — VIP, Premium, and Patron
• Grand Tier Circle — VIP
• Grand Tier — Premium and Patron
• Mezzanine — Premium and Patron

Specific seat assignments vary by venue and are subject to availability.

Yes. You may request a different seating level, section, or seat location when renewing. All seat changes are subject to availability.

If you have a seat-change request, please email tickets@operacarolina.org with your preferred seating location. Patron Services will review your request and assist with available options.

Yes. Once your initial subscription package has been established, subscribers may request to exchange an eligible performance for another eligible performance during the 2026–2027 season, subject to availability.

Holdover tickets from a previous season, including tickets associated with postponed or rescheduled performances, cannot be exchanged for a 2026–2027 production.

Please contact tickets@operacarolina.org for assistance with an exchange.

Subscriptions are established per seat under one household account. Each subscribed seat is part of the same household subscription package rather than a separate subscription.

Subscribers who would like to bring additional guests may purchase additional single tickets at the applicable subscriber discount, subject to availability.

For assistance with additional tickets, please contact tickets@operacarolina.org.

For returning subscribers who previously held tickets to the postponed production, The Medium on November 14, 2026, is a holdover from the previous season.

Your tickets remain valid for the rescheduled performance and are handled separately from your new 2026–2027 subscription purchase.

Credits associated with postponed or rescheduled performances from a previous season are considered holdover credits and cannot be applied toward the purchase of a new 2026–2027 season subscription.

If you have questions about a specific credit on your account, please contact Patron Services at tickets@operacarolina.org.

Mozart’s Requiem is on Friday, September 11, 2026.

Because this performance takes place shortly after the renewal period, subscribers are encouraged to complete their subscription purchase as soon as possible.

Yes. Season subscriptions will still be available after Mozart’s Requiem on September 11, 2026.

However, subscription prices will remain the same and will not be prorated after the season begins. Purchasing a subscription later in the season does not reduce the established subscription package price.

We encourage subscribers to purchase before the first performance to receive the full value of their season subscription and subscriber benefits.

Yes. Subscribers have two performance options for La Traviata:

Saturday, April 10, 2027 — 8:00 PM
Sunday, April 11, 2027 — 2:00 PM

Please indicate your preferred performance when completing your subscription.

Verdi Society annual leadership giving levels are:

Silver Circle — beginning at $2,500
Gold Circle — beginning at $5,000
Platinum Circle — beginning at $10,000
Maestro’s Circle — beginning at $15,000

Verdi Society gifts of $10,000 and above include a complimentary Full Season Subscription.

If your subscription is included with your Verdi Society membership, please contact Opera Carolina to confirm your subscription and seating preferences.

Yes. Subscribers may purchase additional single tickets at the applicable subscriber discount, subject to availability.

Additional tickets are separate from the household’s established subscription seats and may be purchased for friends, family, or other guests.

If you would like additional seats located near your subscription seats, please contact Patron Services. We will make every effort to accommodate your request based on availability.

Because Opera Carolina performs at multiple venues throughout the season, ticket delivery and seating assignments may vary by performance.

Subscribers will receive additional information regarding their tickets and seating as each performance approaches.

Opera Carolina Patron Services

Email: tickets@operacarolina.org
Phone: 704.332.7177

For seating changes, exchanges, additional tickets, account questions, or other subscription assistance, email is the preferred method of contact.

When emailing, please include the name associated with your subscription, telephone number, and a brief description of your request so our team can assist you as efficiently as possible.